Advertised Summary Job Description: The Columbia University Department of Neurology is searching for a Senior Secretary. The incumbent will provide secretarial support for a busy practice in the Division of Neuro-Oncology. The individual will interface with key individuals in other departments and provide direction to coworkers as needed. S/he will utilize PC software systems for daily operations. The incumbent will exhibit a high level of customer service in accordance with departmental standards.
RESPONSIBILITIES: ?Screens telephone calls and visitors. Handles as redirects inquiries as appropriate. ?Monitor the EMR systems (crown, IDX) to ensure accurate data entry and follow up, review assigned daily task lists (EMR inboxes) to manage and reconcile billing and other requests for all practitioners in the division. ?Utilizes the IDX Web system to manage physicians' patient appointments schedules including but not limited to: scheduling patient appointments, entering patient demographics and insurance information and gathering data for monthly reports. ?Verifies insurance coverage, obtains referrals, pre-authorizations and pre-certifications in a timely fashion and as necessary. ?Coordinates internal and external administrative meetings. Schedules appointments. ?Prepares patient visits. ?Copy and mail out patients' reports, tests and medical records as necessary. ?Prepares routine correspondence. ?Review routine reports and other matters submitted for the physician; copy and mail consultation reports and medical record requests. ?Perform general support responsibilities (i.e., typing, filing, copying collating and sorting mail). ?Maintains follow-up of projects/reports from doctor or manager and informs of critical situations. ?Provides coverage for co-workers. ?Conform to all applicable HIPAA, billing compliance and safety guidelines. ?Adherence to policies and procedures for Department dress code. ?Coordinates preparation/setup of office space and ordering of phones, computers, lab coats and related for incoming fellows. ?Assists with maintenance and stocking of medical supply room. ?Other related duties as assigned/required.
General Minimum Qualifications: Requires two (2) years of college or completion of secretarial school or equivalent business experience, plus a minimum of two to three years (2-3) related experience.
Excellent communication and interpersonal skills. Experience with medical terminology. Operating knowledge of basic desktop computer applications and general office equipment.
The candidate selected for this position is required to undergo a drug screening test prior to a final offer of employment being made.
Additional Specific Minimum Qualifications:
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_172278
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.
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